Stefano Monolo

Building and maintaining core services for financial hardship and credit disputes, such as cases involving deceased customers or bankruptcy

Developing and supporting systems for standard disputes, returns, and refunds

Developed and maintained an internal platform used by 4000+ travel coordinators and 500+ partners around the world

Contributed to the development of an internal portal used by partners to create and manage tours

Designed and developed a modern and accessible platform used by 150+ businesses across Italy and Sweden

Developed and maintained an in-house internal back office used by 50+ employees across the two countries on a daily basis

Attended technical and product meetings to define roadmaps and 20+ sprints by helping plan 100+ epics and organize workload

Proposed and discussed customer experience and internal efficiency related initiatives to be worked on during sprints

Worked on R&D initiatives including code refactoring, migration to new technologies, gRPC research and AI features

Migrated a Twitch Rivals tournament website to Next.js, improved SEO, created new features and completely changed its design

Built the main marketing website using Next.js, used by customers to view insights and contact the company for business inquiries

Developed a UEFN market related functional website used by 500+ users on a daily basis to view Fortnite maps and creators

Created several private websites used by Twitch and YouTube content creators to display real-time to 5000+ active viewers

Collaborated with external developers to integrate third-party services on gaming related products, such as Overwolf and Tebex

Worked with designers and other engineers to release a new major version of a Minecraft launcher used by 100k+ users every day

Developed 2 internal UI component libraries shared across multiple products and published using GitHub Package Registry

Maintained existing marketing websites and migrated the main one from Jekyll to Next.js, improving SEO and performance by 50%

Helped designing new interfaces and layouts on Figma and taking technical decisions along with product managers and designers

Migrated a Discord bots listing website used by 25k+ users every day from Express to Next.js, improving performance and stability

Collaborated with an external design agency to completely redesign the website, introducing a new design system and library

Maintained an invite-only website that managed auctions based on traffic and previous engagement used by selected users and businesses

Improved existing moderation tools that allowed volunteer and paid staff to review 100+ new Discord bots every day

Joined a small side team of one developer and got familiar with 4 different codebases of products used by 50k+ users every day

Worked on a major release of the popular Minecraft launcher Badlion Client, switching from version 2.0 to 3.0 in about 6 months

Developed internal and content creator related tools to simplify daily tasks and enhance engagement and improve product marketing

Reviewed and implemented user feedback and worked with backend developers to improve existing gRPC infrastructure and automation